From time to time, well just about regularly, we get positive feedback from customers who found us on the internet and bought from precisiontools.com. At the end of the day, we want to satisfy as many customers as possible and deliver an experience that they cannot find anywhere else. Part of that experience is knowledge that is second to none. In the coming weeks and months, you’ll see what we mean by that. In the meantime, we wanted to show you some of the newest members to join the Omega Experience and share their feedback with you.
Hi Mr. Sauer or Customer Service Staff,
Approximately 1 year ago I purchased some mobile shelving, with Mr. Sauer’s assistance in exchanging some parts. The shelving is superb. I would now like to repurchase the larger heavy-duty wheels that I originally returned on March 17th, as noted in the attached email. Please advise me. I also think you may have sent an email offering 10% off for return customers. If that is still available, that would be great.
Anyway, thanks for your help as always, everything worked out fine as usual. Your mobile shelving is excellent.
Elizabeth F.
“Steve,
Thanks for the quick reply. Love your customer service, it shows you are a great company to deal with!
Thank you!” Dale D.
We hope you join the Omega Experience in the near future. Visit our website: www.precisiontools.com/blog and visit our Live Chat if you have any questions. Don’t have time to stop by our site? Call us toll free at 1-800-221-8665. Our experts are ready to assist you.
